VANonsite’s White Glove Delivery Service plans the handling around your item, not just the distance. A fragile cabinet, a heavy appliance or a high-value consignment needs clear access information, suitable protection and an agreed place inside the property. Tell us what is moving and what help you need. We review the crew, route, unpacking and any assembly before confirming the service.
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White-glove delivery is for shipments where the item, property access and final placement need a planned handling sequence. Tell us the dimensions, weight, stairs or lifts, parking distance, protection needs and whether unpacking or assembly is required. If the main challenge is safe lifting and room placement, compare our two-person delivery option. For fragile or high-value furniture, see the dedicated white-glove furniture delivery service. We confirm the crew, protection, timing and any optional work after reviewing the inventory and destination access.
Contact us to discuss transport details and arrange a convenient date.
Our professional driver will arrive on time, ready to get to work.
The driver will assist you in loading and securely packing your belongings.
We transport your items quickly, safely, and efficiently to the designated location.
Upon arrival, we help unload and position your items at the specified location.
You inspect your items, confirming the quality of the service provided.
For a delivery within one country, the last few metres can matter as much as the road journey. A narrow stairwell, a lift weight limit or a long carry from the parking space changes the handling plan. Share these details with the inventory so VANonsite can confirm route availability, the crew and inside placement. Request unpacking or assembly separately, rather than assuming they are included in every transport package.
Cross-border white-glove delivery combines route planning with a careful handover at both properties. Give VANonsite the item dimensions, collection and delivery access, preferred dates and any work needed after unloading. We review the practical requirements before confirming the scope. Where customs clearance or a ferry crossing is needed, those costs are quoted separately and are not included in the automatic transport estimate. Border procedures can also affect arrival timing.
Use the form below to request a transport estimate by e-mail. In Notes, describe the items, stairs or lift, parking distance, room placement and any packing, unpacking or assembly you need. The team reviews these white-glove requirements before confirming the final scope and availability. Ferry crossings and customs clearance are quoted separately and are not included in the automatic estimate.
Good white-glove planning starts before collection. VANonsite reviews how each item will be protected, carried through the property and placed at the destination. Agree the crew and any unpacking or assembly before booking, particularly where a building has restricted access or a fixed receiving window. This makes the responsibilities clearer for the sender, delivery team and recipient, instead of leaving essential handling decisions until the vehicle arrives.
Share the dimensions, weight, fragile surfaces and access restrictions so we can review a handling plan for the actual item and property.
Agree the contact arrangements and ask which tracking options are available for your route. Plan around the confirmed delivery window.
Request these tasks before booking. We review the item and instructions, then confirm the work included in your delivery scope.
Agree suitable protection, carrying arrangements and room placement in advance. Flag fragile finishes and unusual handling requirements.
A useful delivery update helps the recipient prepare the property, not just watch a vehicle move. Before booking, agree the collection and delivery contacts, any building access window and how updates will be provided for your route. Ask which live tracking arrangements are available for the specific service. Keep the receiving contact reachable during the journey, especially when access, border procedures or the unloading plan could affect the arrival window.
Tell us about the awkward part of the delivery: a delicate finish, an oversized item, restricted parking or a room that can only be reached by stairs. VANonsite uses that information to review the crew, protection and handling sequence. List packing, unpacking or assembly as explicit requirements. If an item needs specialist equipment, crating or controlled conditions, ask us to confirm feasibility before booking rather than treating those facilities as standard.
Scope, access, booking and delivery costs explained
A White Glove Delivery Service is a premium delivery option designed for items that need extra care. Instead of standard curbside drop off, VANonsite White Glove Delivery focuses on careful handling from pickup to final placement, with optional packing materials, added protection, and support services like unpacking. It is ideal when you want a smoother, more controlled delivery experience than standard shipping.
VANonsite White Glove Delivery Service is best for fragile, heavy, or high value items that require careful handling, such as:
furniture and large household items
delicate items and breakables
high value personal belongings
bulky items that are difficult to carry or protect
If you are unsure whether your item qualifies, share photos or a short description in the Notes field when requesting a quote.
Start with the quote form on this page. Add preferred dates, item details, stairs or lift access, parking restrictions and any packing, unpacking or assembly requirements in Notes. The automatic transport estimate is sent by e-mail. VANonsite then reviews the white-glove requirements and confirms the scope, availability and any agreed arrival window before booking. A requested date is not a confirmed appointment until it has been agreed.
For a cross-border delivery, tell VANonsite the route, item details and whether customs clearance may be required. Our team can guide you on the information needed for the shipment. Ferry crossings and customs clearance are quoted separately and are not included in the automatic transport estimate. Confirm the relevant arrangements and costs before booking; border procedures may affect the delivery window.
VANonsite White Glove Delivery Service includes basic transport insurance during the transport. For smoother handling and coverage, we recommend preparing an item list, taking photos before pickup, and providing an estimated value. If you need extra protection for valuable or delicate items, additional insurance can be arranged.
Ask VANonsite which live tracking and update arrangements are available for your specific route and service. Add any update preferences and building access windows in Notes when requesting a quote, then confirm the collection and delivery contacts before booking. Keep the receiving contact reachable during the journey so changes affecting access or arrival can be coordinated.
Why can transport sometimes take longer?
From 1 July 2026, new tachograph regulations will come into force in the European Union, also covering some smaller transport vehicles used in international transport.
A tachograph records driving time, breaks, and the driver’s rest periods. In practice, this means that the driver must strictly comply with working time limits. Sometimes, even when close to the loading or delivery location, the driver may be required to take a break or stop driving in accordance with the regulations.
As a result, on some international routes, loading, transit, or delivery times may be longer. This change is beyond VANonsite’s control and affects the entire transport industry in Europe.
We make every effort to plan each transport as efficiently, safely, and in full compliance with applicable regulations as possible.
